FaresBasket LLC - Company Policy
- Introduction
FaresBasket LLC is committed to providing a seamless and efficient travel experience for its customers. Our company adheres to all relevant U.S. laws and regulations while ensuring transparency, security, and customer satisfaction across all services, including flight bookings, car rentals, train reservations, and hotel accommodations.
- General Terms and Conditions
- All bookings made through FaresBasket LLC are subject to availability and the terms and conditions set by the respective service providers (airlines, hotels, car rental agencies, and train operators).
- Customers must review and agree to the terms before confirming a booking.
- Prices displayed are subject to change based on supplier rates, taxes, and fees.
- FaresBasket LLC reserves the right to refuse service to any individual violating our terms or engaging in fraudulent activity.
- Flight Reservations
- Airfare is subject to airline policies, availability, and fare rules.
- Customers are responsible for verifying personal information, including passport details, visa requirements, and travel restrictions.
- Refund and cancellation policies vary by airline and fare type. Customers must review the specific fare rules before purchase.
- In case of flight delays or cancellations, the airline's policy will apply, and FaresBasket LLC will assist customers in resolving issues but is not liable for airline decisions.
- Car Rentals
- Customers must meet the rental agency’s requirements, including age restrictions and valid driver's license presentation.
- Additional charges may apply for insurance, fuel policies, and extra services.
- FaresBasket LLC is not responsible for any disputes between the customer and the rental agency regarding damages, fines, or other terms.
- Train Reservations
- Train bookings are subject to the policies of respective railway authorities.
- Customers are responsible for verifying schedules, fare rules, and baggage policies.
- Refunds and exchanges depend on the policies of the train service provider.
- Hotel Bookings
- Customers must adhere to the cancellation and refund policies of the respective hotels.
- Hotel amenities, check-in/check-out times, and additional charges (e.g., resort fees, service charges) are determined by the hotel and not FaresBasket LLC.
- Any disputes regarding room conditions, services, or charges must be settled directly with the hotel.
- Payment and Refund Policy
- Payments must be made using authorized payment methods (credit/debit cards, online transfers, or other approved options).
- Refunds, if applicable, will be processed according to supplier policies, and processing times may vary.
- Any transaction fees associated with cancellations or refunds will be deducted before issuing refunds.
- Privacy and Data Protection
- FaresBasket LLC complies with all U.S. data protection laws, including the California Consumer Privacy Act (CCPA) and other applicable regulations.
- Personal data collected from customers will only be used for booking and service-related purposes and will not be shared with third parties without consent.
- Customers have the right to request access, modifications, or deletion of their personal data.
- Compliance with U.S. Laws and Regulations
- FaresBasket LLC complies with the U.S. Department of Transportation (DOT) regulations for airline bookings and passenger rights.
- The company adheres to the Americans with Disabilities Act (ADA) to ensure accessibility for all travelers.
- FaresBasket LLC follows all Federal Trade Commission (FTC) guidelines on fair business practices and consumer rights.
- Customer Support and Dispute Resolution
- Customers can contact FaresBasket LLC via phone, email, or online support for any booking-related issues.
- Any disputes arising from bookings or services must first be addressed through our customer support team.
- If disputes remain unresolved, they will be subject to arbitration or legal proceedings per U.S. law.
- Amendments and Updates
- FaresBasket LLC reserves the right to modify this policy at any time. Customers are encouraged to review our policies periodically to stay informed of any changes.
By using FaresBasket LLC's services, customers agree to abide by the terms and conditions outlined in this policy.
Contact Information: FaresBasket LLC
Customer Support Phone: 888-795-7930
Email: info@faresbasket.com
Website: faresbasket.com